Frequently Asked Questions

Mode of Payments

Currently all major VISA & Mastercard credit & debit cards are accepted for payment. Please note credit card admin fee are reflected during checkout as "taxes" as there is no option to change this label currently. NO taxes or GST will be collected. Bank transfers, PAYLAH, PAYNOW accepted PAYPAL (accepts all credit & debit cards) are also available upon requests (admin fees applies)

Delivery & Collection

Same or Next day delivery is available subject to availability of items and time of the day when order is received

Order cancellations & refunds

Once an order is captured by the system, no cancellations or refunds will be allowed. Any delays especially due to Covid-19 lockdowns or delays from manufacturer's schedule to ship items out are also not eligible for processing of refunds cos we have would have paid for all pre-orders.

Warranty terms & conditions

Unless otherwise stated in each product descriptions, all local warranty will be provided by local agent / distributor and are limited to only manufacturing defects for the stipulated period in each product item. Damages caused by abuse, unauthorized modifications, repairs, disassembly, exposures to moisture, rain, chemicals, accidents, wear & tear, cosmetic damages are not covered by the terms & conditions