FAQ



Mode of Payments

All prices quoted on the website are in S$ unless otherwise stated.

Currently all major VISA & Mastercard credit & debit cards are accepted for payment by default. For purchases using  bank transfers, plse call us at 6633 9796 so we can facilitate the purchase.

ATM, Bank transfers, PAYLAH, PAYNOW are also available as alternate payment options available.

Contact us for more information if paying by these modes of payment.

Please transfer only the CASH amount stated for the items ordered (no need to pay the shipping charges - if any)

Delivery & Collection

Same or Next day delivery is available subject to availability of items and time of the day when order is received

Free delivery (subjected to prior agreement before order is placed) during office hours is available for smaller items (sans the shipping cartons) below 20kg. For larger items and those above 20kg, customers are to self collect at the respective whare-houses to be advised, unless otherwise stated. 

Order cancellations & refunds

Once an order is placed either by phone or is captured by the system, no cancellations or refunds will be allowed. All deposits paid will be forfeited.

Warranty terms & conditions

Unless otherwise stated in each product descriptions, all local warranty will be provided by local agent / distributor and are limited to only manufacturing defects for the stipulated period in each product item. Damages caused by abuse, unauthorized modifications, repairs, disassembly, exposures to moisture, rain, chemicals, accidents, wear & tear, cosmetic damages are not covered by the terms & conditions

Do you ship internationally?

Yes, we ship internationally. Please contact us at sales@scootersg.com for an estimate of the shipping costs prior to purchases.