FAQ

Mode of Payments

All prices quoted on the website are in S$ unless otherwise stated.

Currently all major VISA & Mastercard credit & debit cards are accepted for payment by default.

All major credit, charge and debit cards also accepted via PAYPAL payment gateway.

ATM, Bank transfers, PAYLAH, PAYNOW are also available as alternate payment options available for customers located in Singapore. Please contact us at 6633 9796 for more information if paying by these modes of payment.

Credit card & PayPal Fees refundable

Credit card and PayPal fees are refundable if customer opt for full payment in cash when item is delivered (local Singapore address only). Your credit card or PayPal transaction will be cancelled on the spot and all charges refunded.

Overseas Mode of Payments

Purchases made from outside Singapore are encouraged to use bank wire transfers for lower cost of payment fees to avoid credit card and PayPal fees.

Please transfer only the CASH amount stated for the items ordered

Please email us at info@scootersg.com for details of beneficiary bank.

Or call us at +65 6633 9796 so we can facilitate this payment.

Delivery & Collection

Same or next day free delivery is available to a Singapore address subject to availability of items and time of the day when order is received

Free local delivery is generally limited to office hours for items (sans the shipping cartons) below 20kg. For larger items and those above 20kg, customers are to self collect at the respective wharehouse to be advised.

Order cancellations & refunds

Once an order is placed either by phone or is captured by the system, no cancellations or refunds will be allowed. Customer can opt to topup to a higher priced item if available else all deposits paid will be forfeited.

Warranty terms & conditions

Unless otherwise stated in each product descriptions, all local warranty will be provided by local agent / distributor and are limited to only manufacturing defects for the stipulated period in each product item. Damages caused by abuse, unauthorized modifications, repairs, disassembly, exposures to moisture, rain, chemicals, accidents, wear & tear, cosmetic damages are not covered by the terms & conditions

Do you ship internationally?

Yes, we ship internationally. Please click on the respective regions which you are enquiring from.

Please contact us at sales@scootersg.com for an estimate of the shipping costs prior to purchases if its not stated.